US Customer Experience
Instructor
Infra Growth99
31
Students
enrolled
- Description
- Curriculum
Learn about Growth99
- 1Growth99 Full Demo - Watch Video
- 2Full Growth99 Demo
- 3Learn www.growth99.com our website
- 4Learn How We build Websites - Call-To-Action - Flow
- 5Growth99 Support is your friend learn how to leverage them
- 6Basecamp Training
- 7How to handle a cancellation in Customer Experience - Upsell or Discount
- 8Copy AI and Wordtune - Symbiotic
- 9Quick Training Video on Responding to Client Cancelation emails to Customer Experience
- 10How to Handle a Client Cancellation Notice Like a Pro
- 11Growth99 Retention Video
- 12Learn the Growth99.com Website
- 13Changes Implemented for Support Content
- 14Customer Experience Training Quiz
What is Customer Experience?
Learn about SEO
- 195-Star Review Generator Training
- 20Support SEO Ticket
- 21How to request an SEO Report and sent to client
- 22SEO Information
- 23Listing Syndication and SEO Review
- 24SEO | Weekly Training with Prassana (7/17/2023)
- 25How to request an SEO Deep Dive
- 26SEO Case Study
SEO Case Study
- 27How to Review an SEO Report for client
- 28How we can make use of the SEMRush tool in Sales
- 29How to Delete Old Reports when it reaches the limit
Learn about Zoho CRM
- 30Zoho CRM Training
- 31How to become Familiar with Zoho CRM
- 32How to Send ROI Cancelation Breakdown Email template in Zoho
- 33How to Assign Intro to CE call tasks to the Assigned Customer Experience Consultant
- 34How to Rock N Roll an Upsell
- 35Zoho CRM & Zoho Desk Task Management Training
- 36How to Update Logo in Zoho CRM
- 37How to Assign a Content Writer and CE Consultant Post-Ding Dong
- 38Smooth Demo SMS / G99 Team Zoho
- 39How to create Mass SMS_Email Template and Schedule
- 40How to do a Modified Ding Dong - Website Redesign for Current Client
- 41How to add Notes for any client account change
- 42How to cancel an Add-On with accounting in Zoho CRM
- 43Smooth SMS in Bulk for Intro to CE Call
- 44How to Send Email in Zoho to Check in and Provide info
- 45How to notate cancelation and start cancelation sequence with Accounting
- 46Intro CE Call - Zoho Check-Off
- 47How to Change Account and Task Owner in Zoho
- 48How to do a Modified Ding Dong - Website Redesign for Current Client
- 49How to add a New Deal to Zoho CRM
- 50How to manage tasks in Zoho CRM
- 51How to Connect your Gmail Email to Zoho
- 52Data Breakdown and Kill Sheet HOW TO
- 53How to create Email templates in Zoho
- 54How to Connect/Engage/Upsell via Zoho Tasks
- 55Zoho Desk/CRM/Basecamp/Tasks Live Review
- 56How to Send Data Breakdown Email (2 of 3 in cancelation sequence)
- 57How to send cancelation email sequence (3 day)
Growth99 Internal Policies and Processes
Learn about Paid Media
Growth99 101
- 63How to use Loom
- 64How To Send An Invite To A Customer
- 65How to Add Email Account to Gmail and Create Signature
- 66How to set up email signature
- 67How to Use Google Meet with Clients
- 68How To Log A Blog Issue
- 69Best Practices for Joining Client Calls Based on Your Role/Department
- 70How To Log A Social Media Issue
- 71How to Find Blog Assignments and Status
- 72How to Use Basecamp for Blog Team
- 73How To Use Google Meet With Customers
- 74HIPAA Compliance Information: Call recording
Customer Experience - Admin How TOs
